FAQs

You Asked, I Answered

Looking for more info about one of my products or a pending order? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, get in touch today.

Contact

How does it work?

Select your design and text me the color and details you desire. Each design can be made into a keychain, necklace, and or earrings. once payment has been received via PayPal, I will make your piece and notify you when it is ready for shipping

Important information about resin

• Each individual piece is unique, for this reason color variations and patterns may vary.
• As with everything that is handmade, small irregularities can arise in the pieces.
• Small air bubbles, protruding particles or small streaks on the surface are normal. It is not glass, the surface is not mirror-smooth.
• The items are heat-resistant up to approx. 70°C degrees.
• The products are not suitable for the dishwasher, oven or microwave.
• The items are not food safe.
• Please do not use as a cutting board. The items are not scratch-resistant.
• Please keep away from small children and store as flat as possible. Although the edges are ground, sharper areas may still be present.
• The backs always look very different from the fronts.
• Please protect the items from direct or excessive sunlight
• Painted edges can fade if used improperly

How do I care for my resin items?

Please only polish with a (damp) microfiber cloth, do not use any abrasive or aggressive cleaning agents.

Deliveries abroad

Special prices apply - these will be communicated at checkout. delivery times

Which payment methods do you accept?

At the moment, I only accept PayPal, but I am working on adding more options in the future.

What is your return policy?

I do not accept returns because each piece is made to order. However, if there is a problem with your order, please contact me and I will do my best to resolve it.

Do you offer gift cards?

We do not currently offer gift cards.

Which materials do you use?

My products are hand made from resin.